The first thing to do is to ensure that your device is connected to a stable Wi-Fi. Inspect the connection and see whether any other app suffers from network issues. If the problem is isolated to Outlook, then you can move to another step.
The Outlook app offers a built-in reset option if emails are not syncing. You can find it in the individual account settings within the app. Once you reset the account, it will restart the syncing process and, hopefully, fix the problem for good. Moving forward. Many times the App is compatible with your device but due to region restrictions, the play store shows it as incompatible.
Download Yalp Store. Note: The method below is more preferable for Samsung Smartphones. But if any other device follows the process properly then use it. Do not make any unnecessary changes. About phone under settings, there is an option of the Model number and Android version which you need to manually edit which requires root access. Example of Samsung Phone Model Number.
Change the Permission as shown above and enter OK. Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile.
From the list, select "Manage profiles". Click "Show Profiles", then choose to "Add". Close your Outlook and launch it again. In the profile "Name List" options, click the name of the profile you selected and click "OK".
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the Outlook not downloading emails issue. Open Outlook and do the following:. Step 1. Open your Outlook inbox and begin deleting messages that you don't need.
Step 2. Move your mouse pointer to Junk Mail and right-click, then click on "Empty". So, let's say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages. If you're running out of storage on your phone, that may be why your emails aren't syncing especially when trying to download an email with a large attachment. Thankfully, you can fix this by deleting unneeded files from your phone as follows specific instructions vary from device to device :.
Not all Android phones have this option to find and remove space-hogging files. If yours doesn't you can use Files by Google to delete files instead. Ways to Make Space. When you change the password for your email account, you must update it in the email app on your phone as well. If you don't do so, your phone won't be able to sync new emails, as it simply doesn't have the authorization to do so. You can fix this issue by opening your email app and entering your new password. The app will then connect to the email servers and fetch new messages for you.
Remember to update the password everywhere else you use that account whenever you change the password. Like all apps on your device, your email app saves data and cache files on your phone. While these files don't normally cause any issues, it's worth clearing them to see if that fixes the email sync issue on your Android device.
Deleting data and cache files won't delete your emails; your emails are stored on your email provider's server. Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! It can be frustrating when you can't get your email using your Android phone or tablet. In some cases, this is someone's only way to check their email.
This guide will take you through the basics to getting your mail back working properly. One of the simplest checks we can do is to ensure the Internet connection is okay. If you are sure you are connected to the net, you can skip this step. Check Airplane Mode Airplane Mode turns off all communication on your device.
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