Dropbox there was an error downloading your file.

Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today. Just to clarify with you bassplr19xx you're having this issue with Chrome, and in FF Firefox you can download your files without an error? If so, can you please check if Chrome has any pending updates?

Which version do you have installed? As a first step esraamohamed , to rule out most browser related issues please try the following:. Daphne Community Moderator Dropbox dropbox. Did this post help you? If so, please give it a Like below. Still stuck? Thank you! Start a conversation.

Copy link. Software deals Friday round-up. I agree with the Privacy Policy regarding my personal data. More on this Topic November 19, Read More. November 18, Slow OneDrive upload in Windows 10? Here's how you can fix it OneDrive is a great cloud storage service, but many users reported slow OneDrive upload speed on their PC. November 17, How to store and share files securely using Sync cloud storage Sharing your files and folders online can be risky, especially when dealing with business content.

If you encounter an error message while trying to preview a file, read on to find an explanation behind the message you're seeing and how to fix it. Not using Dropbox yet? See how Dropbox helps you effortlessly share files and folders. If you're seeing the error message [file type] files can't be previewed , it's because Dropbox doesn't recognize the file type.

Dropbox can preview many file types. If you see this error message, download and open the file on your computer or phone to view it. Note : Previews will be generated only for the file types available to the file owner.

For example, if a user on a Basic plan shares a. Check this article for file types that each Dropbox plan supports. If you're seeing the error message This file is too big to preview , it's because Dropbox sets a limit on the size of files that can preview. The file you're trying to preview exceeds this limit. Many applications for example, Microsoft Word or Adobe Photoshop allow you to set passwords for your files.

If you'd like to preview the file, open the file in its original application and remove the password. If you'd like to keep the password, download and open the file on your computer or phone to view it. I'm getting an error when trying to download files from a Transfer, what can I do? New member Level 2. He originally sent one 20 gig file, which was well within his limits for his account, but I couldn't download it.

He then broke up the file to it's component folders and sent them individually. Most were around 1 gig or under, and I had no problem downloading them. There was one folder, however, that was 11 gigs, and once again I got the same error message after attempting to download around half of the file.

Anyone else encounter this? Regards, Cameron Solved! Accepted Solutions. Re: Transfer recipient error. Hi Daphne, thanks for the input! Clear your browser cache Use an incognito browsing window Use another web browser Keep me posted! The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. For more info on available support options, see this article.

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We're back with another 'How we use Dropbox' story - so find out how Emmet uses Dropbox to organize a decade of photos here! A There was an error downloading your file. Labels: Error Messages.